Privacy Policy

Last updated: October 17, 2026

This Privacy Policy explains how Filterfit LLC (“filterfit”, “we”, “us”) collects, uses and protects your personal information when you visit filterfit.shop or place an order.

Information we collect

• Order information: your name, billing and shipping address, email address, phone number and the products you buy.
• Payment information: card payments are processed securely by our payment processor, Stripe. We do not see or store your full card number.
• Account information: if you create an account, your login details and order history.
• Messages: anything you send us through our contact form, email or phone.
• Device and usage data: your IP address, browser type, pages viewed and similar information collected through cookies and analytics tools.

How we use your information

• To process, ship and track your orders
• To send order confirmations, shipping updates and replies to your questions
• To handle returns, refunds and warranty issues
• To prevent fraud and keep our store secure
• To understand how visitors use our site and improve it
• To meet legal, tax and accounting obligations

We send marketing emails only if you choose to receive them, and you can unsubscribe at any time.

How we share information

We do not sell your personal information. We share it only with service providers who help us run the store, such as:

• Payment processing (Stripe)
• Shipping carriers that deliver your order
• Website hosting, security and email services
• Analytics and advertising services, such as Google Analytics and Google Merchant Center

We may also disclose information when required by law or to protect our rights.

Cookies

We use cookies to keep your cart working, remember your preferences and measure site traffic. You can block or delete cookies in your browser settings, but parts of the store, such as the cart and checkout, may not work without them.

Data security and retention

Our site uses SSL encryption, and payments are handled by a PCI-compliant processor. We keep order records for as long as needed to fulfil orders and meet legal and tax requirements, then delete or anonymize them.

Your privacy rights

Depending on where you live, including California and other US states with privacy laws, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of targeted advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Children

Our store is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us